Privacy Policy

Last updated: March 24, 2026

This Privacy Policy describes how yelnix.org collects, uses, and protects your personal information. We are committed to protecting your privacy and handling your data responsibly.

Information We Collect

We collect information in several ways to provide and improve our wellness retreat services. When you visit our website or book a thermal spring therapy session, we gather information that helps us serve you better. This includes personal details such as your name, email address, and contact information when you register for our services or inquire about our mineral bath sessions and forest walks.

We also collect usage data automatically, including information about how you interact with our website, your browsing patterns, device information, and the pages you visit. This helps us understand how our guests discover our inhalation rooms and relaxation lounges. Additionally, we may collect health-related information if you voluntarily share preferences about your wellness needs during your retreat booking.

How We Use Your Information

We use the information we collect to deliver exceptional wellness experiences and personalized thermal spring therapies. Your personal information helps us process your retreat bookings, send confirmations for your mineral bath sessions, and provide updates about our services. We use your contact details to respond to inquiries about our natural spring vapour inhalation facilities and guided forest restoration walks.

We analyze usage data to improve our website functionality and enhance your browsing experience. This allows us to better showcase our panoramic garden views and highlight the benefits of our historic spa facilities. We may also use your information to send newsletters about wellness retreats and new therapeutic offerings, though you can opt out at any time. We never sell your personal information to third parties.

Data Protection and Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security practices follow industry standards for protecting sensitive wellness and health-related data. We use encrypted connections when you provide payment information for your thermal spring therapy bookings.

Your data is stored securely on our servers, and we limit access to authorized personnel only. We retain your information only as long as necessary to provide our services and fulfill the purposes outlined in this policy. If you request deletion of your account, we will remove your personal information within a reasonable timeframe, except where we are legally required to retain certain data.

Your Rights

You have several rights regarding your personal information. You can request access to any data we hold about you, and we will provide it in a clear, portable format. You have the right to correct any inaccurate information and to request deletion of your personal data, subject to certain legal exceptions. You can also object to our processing of your information or request that we restrict how we use your data.

If you believe we have violated your privacy rights or mishandled your personal information, you have the right to lodge a complaint with the relevant data protection authority in the Czech Republic. We will respond to any privacy requests within 30 days. To exercise any of these rights, please contact us using the information provided in the Contact Us section below.

Cookies and Tracking

We use cookies on our website to enhance your browsing experience and analyze how visitors interact with our retreat center information. Cookies are small files stored on your device that help us remember your preferences and recognize you on return visits. We use both session cookies, which expire when you close your browser, and persistent cookies that remain on your device for longer periods.

Essential cookies are necessary for our website to function properly and cannot be disabled. Analytics cookies help us understand which pages about our mineral baths and wellness therapies are most popular. You can control cookie preferences through your browser settings, though disabling certain cookies may affect website functionality. For detailed information about our cookie practices, please refer to our separate Cookie Policy.

Third-Party Links

Our website may contain links to external websites and social media platforms. We are not responsible for the privacy practices of these third-party sites. We encourage you to review their privacy policies before providing any personal information. This Privacy Policy applies only to information collected through our website and services.

Children's Privacy

Our wellness retreat services are designed for adults seeking therapeutic experiences with thermal springs and forest restoration. We do not knowingly collect personal information from children under 18 years of age. If we become aware that we have collected information from a minor, we will promptly delete such information. Parents or guardians who believe we have collected data from a child should contact us immediately.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. Any significant changes will be posted on our website, and the "Last updated" date will be revised. Your continued use of our website and services following such updates constitutes your acceptance of the revised policy. We encourage you to review this page periodically to stay informed about how we protect your information.